All Pro Shade Concepts, LLC (“All Pro,” “All Pro Shade Concepts,” “Company,” “we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit the All Pro Shade Concepts website, request an estimate, schedule a consultation, submit a form, upload project photos, communicate with us, purchase products or services, or otherwise interact with us.
This Privacy Policy applies to the All Pro Shade Concepts website, related pages and subdomains, online forms, and other online services operated by All Pro Shade Concepts.
By using our website or providing information to us, you acknowledge that you have read this Privacy Policy. This acknowledgment does not constitute consent to advertising, tracking, or other processing where applicable law requires separate consent.
Depending on how you interact with us, we may collect the following categories of personal information.
| Category | Examples | Purposes |
|---|---|---|
| Identifiers | Name, email address, phone number, mailing address, service address, ZIP code, IP address, online identifiers, cookie identifiers, browser identifiers, device identifiers | Responding to inquiries, providing estimates, scheduling appointments, customer service, website operation, security, marketing, recordkeeping |
| Customer and project information | Contact information, appointment details, project information, installation information, service records, warranty information | Providing products and services, installations, repairs, warranties, customer support, scheduling, recordkeeping |
| Commercial information | Products or services requested, estimate details, orders, invoices, payment status, purchase history, service history, product interests and preferences | Processing requests, managing projects, fulfilling purchases, customer support, business records |
| Internet or electronic network activity | Pages viewed, referring URL, links clicked, browser type, operating system, device type, website interactions, advertising interactions, cookie data, analytics events, conversion events | Website functionality, analytics, performance measurement, security, advertising measurement, marketing and remarketing subject to privacy choices |
| Geolocation-related information | Approximate location inferred from IP address and service address provided by you | Determining service area, routing inquiries, regional privacy settings, analytics, scheduling |
| Audio, electronic, visual, or similar information | Project photos, form messages, emails, voicemails, and call recordings if used and appropriately disclosed | Evaluating projects, preparing estimates, customer support, providing services, recordkeeping |
| Inferences and preferences | Product interests, project preferences, marketing interests, or general preferences inferred from inquiries and website activity | Customer service, recommendations, advertising, marketing, website improvement |
| Identity-resolution information | Information supplied or associated by third-party identity-resolution or visitor-identification services, which may include email address, phone number, online identifiers, device information, or information associated with website activity | Lead identification, customer outreach, advertising, marketing, audience creation, advertising measurement, subject to applicable privacy choices |
| Sensitive personal information | We do not intentionally request sensitive personal information through our website unless reasonably necessary for a legitimate business purpose | Providing requested services, legal compliance, security, or another disclosed and permitted purpose |
We collect personal information for purposes including responding to inquiries, providing estimates and services, scheduling appointments, operating and improving our website, maintaining business records, communicating with customers, providing customer support, maintaining security, measuring advertising effectiveness, and conducting advertising and marketing where permitted by law and consistent with applicable privacy choices.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by law, contract, warranty, accounting, tax, insurance, security, dispute-resolution, or other legitimate business requirements.
We do not sell personal information for money. However, privacy laws in some jurisdictions define “sale,” “sharing,” or “targeted advertising” broadly. Certain disclosures of online identifiers, device information, browsing activity, advertising information, or similar data to advertising, measurement, identity-resolution, or marketing providers may fall within those definitions.
You may manage applicable privacy choices using our cookie banner, cookie or privacy-preferences control, browser-based privacy signals where recognized, or the methods described in this Privacy Policy.
We may collect information that you voluntarily provide when you:
This information may include:
When you visit our website, we and service providers acting on our behalf may automatically collect information such as:
We may collect this information using cookies, pixels, tags, scripts, web beacons, local storage, server logs, tag-management systems, and similar technologies.
We may receive information from third parties, including:
Where permitted by applicable law and subject to applicable consent and privacy choices, we may use third-party visitor-identification and identity-resolution technologies, including services such as Axtion, to help us understand and identify website visitors.
These technologies may process information such as:
An identity-resolution provider may compare or associate this information with information available through its own systems or third-party data sources and may provide or associate contact information, such as an email address or phone number, with a visitor even when the visitor has not submitted that information directly through an All Pro form.
We may use information obtained through identity-resolution services to:
We configure these technologies to respect applicable consent requirements and privacy choices.
Visitors may manage applicable advertising and tracking choices through our cookie or privacy-preferences controls and other mechanisms described in this Privacy Policy.
We may use personal information to:
Our website uses or may use cookies, pixels, tags, scripts, beacons, local storage, server logs, and similar technologies.
These technologies may be installed directly on our website or through:
They may be used for:
Depending on our current website configuration, these technologies may involve providers including:
We may add, remove, replace, rename, disable, or change technologies and providers as our business and marketing systems change.
Our website may use different privacy defaults depending on a visitor’s approximate geographic location and applicable legal requirements.
In some locations, certain non-essential advertising, analytics, identity-resolution, or marketing technologies may remain blocked unless or until the visitor affirmatively allows them.
In other locations, certain technologies may operate by default while the visitor is given the ability to decline, opt out, or change preferences.
The privacy controls presented to you may therefore vary based on your location, applicable law, or browser privacy signals.
You may review or change applicable cookie and tracking choices using the cookie/privacy icon, banner, or privacy-preferences control available on our website.
When you submit a free-estimate, contact, appointment, service, warranty, consultation, or similar form, we may collect:
We use this information to respond to your request, determine whether your property is within our service area, evaluate your project, provide recommendations, prepare estimates, schedule appointments, provide products or services, support warranty or service requests, and maintain business records.
Uploaded photos may contain images of your home, patio, windows, doors, outdoor areas, landscaping, structures, or other project-related details.
Please avoid uploading photos containing:
We may disclose submitted information and photos to service providers helping us operate our website, store information, manage leads, schedule appointments, communicate with customers, or perform requested services.
We do not sell uploaded project photos for money.
We do not intentionally configure advertising or analytics tags to collect the contents of estimate-form fields or uploaded project photos. We periodically review our website forms and tracking configurations to reduce the risk that form-field contents or uploaded materials are transmitted to advertising platforms without appropriate authorization.
We may disclose personal information to the following categories of recipients:
| Recipient | Examples and Purposes |
|---|---|
| Service providers and contractors | Website hosting, development, form systems, CRM providers, scheduling systems, email, telephone/SMS, storage, IT, security, and customer-support providers |
| Advertising, analytics and measurement providers | Search engines, social-media platforms, advertising networks, conversion-measurement providers, remarketing platforms, attribution providers |
| Identity-resolution providers | Providers that help associate website activity or online identifiers with prospective customer information |
| Consent and privacy-management providers | Services used to display privacy controls, manage cookie choices, or record consent preferences |
| Product manufacturers and suppliers | Shade, awning, motor, fabric, hardware, control, and component manufacturers or suppliers when necessary to fulfill orders, service, or warranty obligations |
| Payment and business-operation providers | Payment processors, accounting providers, customer-service systems, insurers, and file-storage providers |
| Professional advisors | Attorneys, accountants, insurers, consultants, and other professional advisors |
| Government and legal authorities | Courts, regulators, law enforcement, licensing authorities, or other governmental bodies where required or permitted by law |
| Business transaction parties | Potential or actual buyers, successors, lenders, advisors, or other parties involved in a merger, sale, acquisition, restructuring, financing, or similar transaction |
We may also disclose information:
We do not sell personal information for money.
However, privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly.
Our use of advertising platforms, social-media pixels, identity-resolution technology, conversion tracking, retargeting, remarketing, or similar technologies may involve disclosures of information such as:
Depending on applicable law, some of these disclosures may be considered a sale, sharing, or processing for targeted advertising.
Where applicable, you may manage or opt out of these activities by:
After a valid opt-out, we will take reasonable steps to stop processing covered by the request for the applicable browser, device, or consumer, subject to applicable law and reasonable technical limitations.
Global Privacy Control (“GPC”) is a browser-based privacy signal that communicates a user’s preference to opt out of certain uses or disclosures of personal information.
Where required by applicable law, we treat a valid GPC or other legally recognized universal opt-out signal as a request to opt out of covered sale, sharing, or targeted advertising for the browser or device transmitting the signal.
Because these signals generally operate at the browser or device level, you may need to enable them separately on each browser and device you use.
If you believe a legally recognized opt-out signal was not honored, please contact us using the information below.
Some browsers offer a legacy Do Not Track (“DNT”) signal.
There is not currently a uniform industry standard governing DNT signals, and our website does not currently respond to the legacy DNT signal unless required by applicable law.
We do respond to legally recognized browser-based opt-out preference signals, such as Global Privacy Control, where required by applicable law.
When permitted by applicable privacy settings, third-party advertising, analytics, identity-resolution, social-media, and measurement providers may collect information about your activity over time and across websites, devices, or online services.
These activities may be used for advertising measurement, audience creation, targeted advertising, identity resolution, retargeting, or related purposes.
You may use the privacy controls described in this Privacy Policy to manage applicable choices.
Depending on where you live and which privacy laws apply to All Pro and your information, you may have rights that include the ability to:
You may submit a request by:
Please clearly describe the privacy right you wish to exercise.
We may request information reasonably necessary to verify your identity, such as your name, email address, phone number, service address, or information regarding your previous interactions with All Pro.
We will use verification information only as reasonably necessary to process the request.
Where applicable law permits an authorized agent to make a request on your behalf, we may request reasonable proof that the agent has authority to act for you.
We may also ask you to verify your identity directly where permitted by law.
If we deny a privacy-rights request and applicable law gives you a right to appeal, you may appeal the decision using the same contact methods above.
Please state clearly:
“Privacy Rights Appeal”
and describe the request and decision you are appealing.
We will review and respond to the appeal within the period required by applicable law. If applicable law requires it, we will also provide information regarding how you may submit a complaint to the appropriate state regulator.
This section applies to California residents to the extent California privacy laws apply to All Pro and the relevant processing activity.
During the preceding 12 months, we may have collected the categories of information described in Section 1 of this Privacy Policy.
Sources may include:
We may use personal information for the purposes described in Section 4.
We may disclose personal information to the categories of recipients described in Section 7.
We do not sell personal information for money.
Certain disclosures of online identifiers, cookie information, device information, internet activity, advertising information, or similar information to advertising, social-media, identity-resolution, analytics, or measurement providers may constitute a “sale” or “sharing” under California law depending on the circumstances and applicable law.
Where required, California consumers may opt out through our privacy-preferences controls, a legally recognized opt-out preference signal such as GPC, or another method described in this Privacy Policy.
We do not intentionally use or disclose sensitive personal information for purposes requiring a right to limit under California law unless we provide the applicable notice and choice required by law.
Please do not submit sensitive personal information through our website unless we specifically request it for a legitimate and disclosed purpose.
The information in this Privacy Policy, together with privacy notices and privacy controls presented on our website, is intended to describe the categories of personal information we collect and the purposes for which we collect and use that information.
We will not unlawfully discriminate against a consumer for exercising a privacy right.
If the Texas Data Privacy and Security Act or another applicable Texas privacy law applies to All Pro and your information, Texas residents may have rights including:
Texas residents may exercise applicable rights using the methods described in Section 11.
If the Oregon Consumer Privacy Act or another applicable Oregon privacy law applies to All Pro and your information, Oregon residents may have rights including:
Oregon residents may exercise applicable rights using the methods described in Section 11.
We retain personal information for only as long as reasonably necessary for the purposes for which it was collected or for another purpose permitted by law.
Factors we consider in determining retention periods include:
General retention criteria include:
| Information | Retention Criteria |
|---|---|
| Website analytics and advertising data | According to applicable platform settings, business measurement needs, consent or opt-out status, and legal requirements |
| Cookie and consent records | As reasonably necessary to honor preferences and demonstrate compliance |
| Identity-resolution and marketing data | As reasonably necessary for legitimate marketing or lead-management purposes, subject to applicable privacy choices and provider retention requirements |
| Estimate and lead information | As reasonably necessary to respond to the inquiry, manage the prospective-customer relationship, maintain business records, and comply with legal obligations |
| Customer and project records | For the customer relationship and as necessary for warranties, service, accounting, insurance, tax, legal, and recordkeeping purposes |
| Uploaded project photos | As necessary to evaluate, perform, document, service, or support the applicable project |
| Communications | As necessary for customer service, project administration, business records, disputes, and legal compliance |
| Privacy requests and appeals | As reasonably necessary to respond to requests, honor privacy choices, and maintain compliance records |
| Legal, accounting, tax, insurance and compliance records | For applicable legally required or commercially reasonable retention periods |
We may retain deidentified or aggregated information where permitted by law.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.
Please use caution when submitting information online and avoid providing information that is unnecessary for your project.
Our website and services are intended primarily for adults, homeowners, property owners, businesses, property managers, and authorized property representatives.
We do not knowingly collect personal information from children under 13 through our website without appropriate authorization where required.
Where prohibited by applicable law, we do not knowingly sell personal information of individuals under 16 or knowingly use such information for targeted advertising or profiling prohibited by law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can investigate and take appropriate action.
Our website may contain links to third-party websites or services such as:
We do not control the privacy, security, or information practices of independent third parties.
When you leave our website or interact directly with a third-party service, that third party’s privacy policy and terms may apply.
We encourage you to review those policies before providing personal information.
When you provide your telephone number or email address, we may contact you regarding:
Message and data rates may apply to text messages.
You may opt out of marketing emails using the unsubscribe mechanism provided in the message.
You may opt out of marketing text messages using the instructions provided in the message where applicable.
Opting out of marketing communications does not necessarily prevent us from sending transactional, service-related, warranty, security, or other non-marketing communications permitted by law.
We may update this Privacy Policy from time to time to reflect:
When we update this Privacy Policy, we will post the revised version on our website and update the Last Updated date at the top.
Where required by applicable law, we may provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, wish to exercise a privacy right, or believe a privacy preference was not honored, please contact:
All Pro Shade Concepts, LLC
Phone: (623) 204-1476
Online: Use the Contact Us form on the All Pro Shade Concepts website.
For a privacy-rights request, please identify your request as:
Privacy Request
For an appeal of a privacy decision, please identify your request as:
Privacy Rights Appeal